Things to look out for

Stream publisher

• Make sure that you have a strong Wi-Fi signal or use an Ethernet cable when publishing
• Browser publishing is currently only officially supported on the Google Chrome browser
• If you are having problems publishing from the browser, try to use external software. We recommend OBS.

Stream viewer

• Make sure that you have a strong Wi-Fi signal or use an Ethernet cable when viewing a stream
• The video player might not automatically play the live stream. This is due to a browser limitation. Press the play button in the video player control panel to see the stream.

Questions and answers

I am unable to publish my stream or view a stream

Make sure you are on a non-guest network. Most Wi-Fi guest networks are known to be very restrictive and the firewall may interfere.

There is no audio in my stream

The solution depends on which method of publishing you are using. Check the two sections below depending on which method you are using.

When sharing your screen through the browser

Currently, the only browser and operating system that supports system audio is Chrome on Windows or ChromeOS. MacOS and Linux do not support system audio in Chrome.